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ERIC Number: EJ987568
Record Type: Journal
Publication Date: 2012-Oct
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1531-2542
EISSN: N/A
Rising Tides: Faculty Expectations of Library Websites
Nicol, Erica Carlson; O'English, Mark
portal: Libraries and the Academy, v12 n4 p371-386 Oct 2012
Looking at 2003-2009 LibQUAL+ responses at research-oriented universities in the United States, faculty library users report a significant and consistent rise in desires and expectations for library-provided online tools and websites, even as student user groups show declining or leveling expectations. While faculty, like students, also report increased satisfaction with current library-provided online tools and resources, the marked difference between the expectations of faculty and student users is an important one. Rising faculty expectations highlight the importance of strengthening communication and connection with faculty users so that libraries can retain relevancy in the academic environment. (Contains 3 tables and 27 notes.)
Johns Hopkins University Press. 2715 North Charles Street, Baltimore, MD 21218. Tel: 800-548-1784; Tel: 410-516-6987; Fax: 410-516-6968; e-mail: jlorder@jhupress.jhu.edu; Web site: http://www.press.jhu.edu/journals/subscribe.html
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A