These conference proceedings contain 18 presentations that represent a broad range of approaches to improving the effectiveness of public employment, education, and training programs. Papers include "Kentucky Job Training Certificate System" (Rigsby); "Public/Private Training Collaboration at the Workplace: The Michigan Job Opportunity Bank-Upgrade Program" (Reesman, Kohl); "Massachusetts Workplace Education Initiative" (Stein); "Creating a Market in Education and Training: The Case of the Missing Demand" (Pennington et al.); "Partnership for Workforce Quality: Maryland's Response to Skills Upgrading" (Theis); "Building Opportunities Program: Creating Employment and Training Opportunities for Minorities in Large-Scale Public Projects" (Gilbert); "Workplace Excellence: Exploring Options for Skills Certification and Accreditation of On-the-Job Learning Programs" (Fisher, Syrek); "Idaho's Public/Private Training Collaboration at the Workplace" (Daly); and "Project RIO: A Special Initiative for Ex-Offenders" (Snow, Robins); "Fifteen Agencies--One State Human Resource Development Plan" (Wimer); "Ohio Employment Service: Vision for the Future" (Saunders); "California Employment Development Department's Youth Employment Opportunity Program" (Dave, Venters-Bowles); "Texas Quality Work Force Planning: Preparing Texas for the Twenty-First Century through a Skilled and Educated Workforce" (Boyd et al.); "Union Involvement in State Government Economic Development/Training Programs" (Marschall); "Meeting the Challenge: The Governor's Initiative for Work Force Excellence" (Horne); "Pennsylvania Youth Apprenticeship Program: A Work-Based Learning Demonstration Project" (Coy, Bosworth); "Utilization of Joint Labor-Management Committees in Plant Closings and Mass Layoffs--The Michigan Experience" (Houck, Baker); and "Project ESTEEM: Encouraging Special Talents and Enriching Esteem and Morale" (Kontogianes). The agenda is provided. (YLB)