ERIC Number: EJ805664
Record Type: Journal
Publication Date: 2006
Pages: 9
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0273-4753
EISSN: N/A
Service Learning Inputs and Outcomes in a Personal Selling Course
Hagenbuch, David J.
Journal of Marketing Education, v28 n1 p26-34 2006
To improve the use of service learning in the marketing curriculum, Petkus (2000) recommended that future research focus on empirical studies of service learning in specific marketing courses. Personal selling represents a key component of marketing that is quite amenable to service learning, yet very little research has examined the use of service learning in a personal selling course. This study seeks to remedy this omission by describing the inputs and outcomes of a service learning-based Sales Project that forms the cornerstone of a unique approach to teaching personal selling. Quantitative and qualitative analysis provide evidence that the class Sales Project is associated with numerous benefits for the course's students and nonprofit partners. (Contains 2 tables and 1 figure.)
Descriptors: Service Learning, Marketing, Instructional Effectiveness, Instructional Improvement, Business Education, Experiential Learning, Salesmanship, Nonprofit Organizations, Student Attitudes, Training Methods, Likert Scales, Pretests Posttests
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A