A study was conducted of the physical plant maintenance department (PPMD) of Southwest Texas Junior College (SWTJC), in order to determine if the department was structured as a functional organization, if maintenance control procedures were in place, and if efficient management practices were being used. Consultations with the director of the PPMD and the air conditioning heating technician, as well as an examination of department and personnel records, revealed the following: (1) inadequate control measures for conducting maintenance; (2) an absence of a training program for maintenance personnel; (3) unconfirmed alignment of work positions due to lack of an organization structure chart; and (4) insufficient managerial competencies for personnel in supervisory positions. Subsequently, two organizational charts were created; the first reflected the PPMD's current structure, while the second suggested revisions to the structure designed to improve utilization of human, material, and financial resouces. Drawing on a review of the literature, a general maintenance employee training program was developed which included job breakdown sheets, and a key-point checklist. In addition, SWTJC's president established the Long Range Planning Committee for Physical Plant Maintenance and Energy Management to oversee ongoing organizational changes. Appendixes include the training breakdown sheets and checklist, sample employee training record forms, an instructional system model, and list of problem solving techniques for the workplace. (MAB)