The mission of the Student Access Center (SAC) in a postsecondary institution is to create a comprehensively accessible environment for students with disabilities through determination of eligibility, adherence to legal mandates, and offering a variety of accommodations. An estimated 400,000+ students who are hard of hearing or late-deafened attend postsecondary institutions in the United States. SAC personnel usually have limited experience and information about serving students who are hard of hearing, and may erroneously assume that such students do not need accommodations, as they may appear to communicate well with hearing people in one-on-one situations. Likewise, there is a tremendous range of awareness and acceptance of hearing loss within this student population. The SAC can have an instrumental role in the recruitment, transition, retention, and graduation success of students. A model program may include services or components that cover transition, identification and eligibility, documentation and assessment, policies and procedures, accommodations, and student leadership and self-advocacy. (Contains 13 resources.)