Peer reviewedERIC Number: EJ062353
Record Type: CIJE
Publication Date: 1972
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Congestion at Card and Book Catalogs--A Queuing-Theory Approach
Bookstein, Abraham
Library Quarterly, 42, 3, 316-328, Jul 72
This paper attempts to analyze the problem of congestion, using a mathematical model shown to be of value in other similar applications. Three criteria of congestion are considered, and it is found that the conclusion one can draw is sensitive to which of these criteria is paramount. (8 references) (Author/NH)
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