High-impact experiences, such as service-learning opportunities or hands-on laboratories, have been shown to enhance student learning, course satisfaction, and attitudes and behaviors. Thus, it is essential to incorporate these experiences into psychology curriculums when possible. However, it is also critical to analyze the impact of these experiences. The purpose of this study was to investigate student opinions of a service-learning laboratory experience to determine how impactful it was. Twenty-three psychology master's students who completed an operant conditioning laboratory at a local animal shelter were surveyed about the experience. Although students did have recommendations for improvement, the laboratory was viewed as effective and impactful. Students highlighted many aspects of the laboratory and indicated that it was educational and enjoyable. Service-learning experiences such as these can impact student learning and personal growth while also impacting the community. Instructors should consider offering these experiences but should be aware of challenges in implementing a laboratory such as this one.