Peer reviewedERIC Number: EJ464256
Record Type: Journal
Publication Date: 1993
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0271-0579
EISSN: N/A
Teamwork Improves Office Climate.
Winck, Susan K.
New Directions for Institutional Research, n78 p57-58 Sum 1993
The Smeal College of Business Administration at the Pennsylvania State University selected its advising center as the pilot unit for a continuous quality improvement project using Total Quality Management principles. It was found that a quality improvement culture evolves when team practices are carried into the everyday office environment. (Author/MSE)
Descriptors: Academic Advising, Business Administration Education, Case Studies, Educational Quality, Higher Education, Institutional Research, Management Systems, Office Management, Organizational Change, Organizational Climate, Quality Control, Self Evaluation (Groups), Teamwork, Total Quality Management
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
