This Service Plan Report reflects the Ministry of Advanced Education and Labour Market Development's success in achieving the overall priorities of the Government of British Columbia, in the current economic conditions and other relevant external factors related to the strategic direction and operations of this Ministry. This paper also highlights the most significant of those external changes, and the impacts they had on the Ministry. The impact of internal changes to the Ministry are described in the Purpose of the Ministry and Report on Performance sections. This report compares the actual results to the expected results identified in the "Ministry's 2008/09-2010/11 Service Plan." Appendices include: (1) Ministry Contact Information; and (2) Hyperlinks to Additional Information. (Contains 2 footnotes.)