This book provides the latest viewpoints of scientific research in the field of e-business. It is organized into three sections: "Higher Education and Digital Economy Development", "Artificial Intelligence in E-Business", and "Business Intelligence Applications". Chapters focus on China's higher education in…

This paper describes the process used to integrate active learning, group formation, and classroom discussion in a college-level business intelligence class. To assess the impact of active learning and discussion on learning outcomes, we captured student performance on their final data challenge term project across increasingly collaborative and…

This original research is directed towards the information literacy of international master's students, focusing on the evaluation of their information-seeking behaviour during competitive and business intelligence processes, together with the subsequent verification methods they use once the desired information is found. During this research, 207…

As the demand for business intelligence (BI) professionals continues to grow, educators need to calibrate their instruction to accommodate the demand of practitioners for specific technical skills while also providing college students with a broader foundation that includes a general understanding of BI concepts and problem-solving skills that are…

The COVID-19 pandemic dramatically impacted the global post-secondary education environment beginning March 2020, leaving many classes using the traditional face-to-face delivery method scrambling to adapt. This paper describes the process used in response to COVID to convert a traditional lecture-style business intelligence class to a flipped…

Advanced Competition Simulations (ACS), a massive multiplayer online (MMO) strategy gaming company, has petabytes of customer data at their data center in Brentwood, Tennessee that could assist executives with decision making, but they currently do not have business intelligence software or a business intelligence and analytics (BIA) team. As is…

Purpose: This paper aims to study the role of business intelligence, knowledge sharing and organisational innovation on gaining competitive advantage. Design/Methodology/Approach: The statistical population of the study was the managers and the specialists of some export companies of which 213 persons participated in this research. Path analysis…

After Croatian accession to the EU, Croatian companies have faced tough competition and all other challenges posed by doing business in open markets. These companies must increase competitiveness and take their position on developed globalized markets through differentiation of their products and services and/or creation of cost advantage. For…

The purpose of this quantitative causal-comparative study is an empirical examination of the differences in business intelligence capability and the value and competitive advantage of mid-level higher education academia professionals from community colleges, four-year public, and four-year private institutions within the United States.…

This paper reports on the use of QlikView business intelligence software for use in a Business Intelligence (BI) course within an undergraduate information systems program. The course provides students with concepts related to data warehousing, data mining, visualizations, and software tools to provide business intelligence solutions for decision…

Design Thinking has been applied successfully in many fields; however, in Information Systems research most early studies focus on applying the specific toolsets to developing product and system designs to solve strategic, managerial, and operational problems. There is little research on how Design Thinking can be embedded in the learning…

Business Intelligence (BI) and Business Analytics (BA) Software has been included in many Information Systems (IS) curricula. This study surveyed current and past undergraduate and graduate students to evaluate various BI/BA tools. Specifically, this study compared several software tools from two of the major software providers in the BI/BA field.…

While an increased number of industries with business operations have been shaping their use of data analytics, the use of such tools and methods within the higher education research domain, specifically research administration, is still in its infancy. This mixed-methods study collected data to identify best practices in how universities and…

This article presents a project that uses a business context to introduce students to a multiphase approach to analytics while relying primarily on an introductory Excel course for prerequisite knowledge. A range of analytics techniques--including Excel Pivot tables and charts, regression trend lines, and linear programming--are combined into an…

Institutions have many unique cultures and organizational structures that can strengthen or inhibit the planning and implementation of initiatives to enhance data-informed decision-making, build supporting infrastructure, and align the necessary human resources. This chapter discusses different strategies for aligning resources and organizing…