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Peer reviewed Peer reviewed
ERIC Number: EJ457120
Record Type: Journal
Publication Date: 1993
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0021-9436
EISSN: N/A
Implications of Japanese Total Quality Control for Western Organizations: Dimensions of an Intercultural Hybrid.
Goldman, Alan
Journal of Business Communication, v30 n1 p29-47 1993
Investigates Total Quality Control (TQC) as a companywide, pivotal, and unifying philosophy for quality production and human interaction in Japanese organizations. Stresses the central role of communication processes. Challenges business communication scholars to incorporate TQC as a macro framework in dissections of the quality movement within Western organizations. (SR)
Descriptors: Business Communication, Communication Research, Cultural Differences, Foreign Countries, Higher Education, Total Quality Management
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Japan
Grant or Contract Numbers: N/A