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ERIC Number: EJ768170
Record Type: Journal
Publication Date: 2007
Pages: 14
Abstractor: Author
ISBN: N/A
ISSN: ISSN-0040-0912
EISSN: N/A
The Implications of Contemporary Cultural Diversity for the Hospitality Curriculum
Hearns, Niamh; Devine, Frances; Baum, Tom
Education & Training, v49 n5 p350-363 2007
Purpose: This viewpoint paper aims to assess a curriculum response within a specific vocational sector, hospitality, driven by the recent surge in intra EU labour migration and the ensuing increase in workplace cultural diversity. Design/methodology/approach: The paper identifies an appropriate curriculum response by assessing the industry implications and proffering a conceptual model of curriculum response. Findings: The experience across business sectors, such as hospitality, emphasises the need for training that is geared to meet the needs of both international and indigenous employees and that, critically, intercultural issues represent a significant training gap. It is posited that the curriculum response is multifaceted embracing the need to address course content, learning outcomes, assessment methods and the training needs of educators. Originality/value: The paper is targeted at academics within applied business education, specifically in those areas of the services sector that have experienced significant labour migration in recent years. It is also of wider value to those involved in curricula design in a vocational context. (Contains 1 figure and 18 resources.)
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Publication Type: Journal Articles; Opinion Papers
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A