ERIC Number: EJ376590
Record Type: Journal
Publication Date: 1988
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
The Help Desk.
Klein, Regina; And Others
Database, v11 n4 p15-16,19-32 Aug 1988
The first of three articles describes the results of a survey that examined characteristics and responsibilities of help-desk personnel at major database and online services. The second provides guidelines to using such customer services, and the third lists help-desk numbers for online databases and systems. (CLB)
Publication Type: Journal Articles; Guides - Non-Classroom; Reference Materials - Directories/Catalogs; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
