A survey of 88 users of SISMAKOM, a computerized selective dissemination of information (SDI) and document delivery service provided by the Universiti Sains Malaysia and four other Malaysian universities, was conducted in August 1982 in order to collect data about SISMAKOM and to assess the value of a computerized SDI service in a developing country. The SDI service, which is based on the Chemical Abstracts (CA) and the Food Science and Technology Abstracts (FSTA) databases, has been offered to college instructors and selected personnel in private businesses and the government since November 1980. Approximately 78% of the respondents indicated that they were better informed since they started using the service; 30% of the respondents were already aware of the existence of more than 60% of the information supplied; respondents reported a saving of 3 hours per week due to use of SISMAKOM; 90% of the respondents wanted to continue using SISMAKOM and 40% of these were willing to begin paying for the service; and 62% of the respondents expressed a need for retrospective searches. This publication presents descriptions of the SDI project and survey methodology and results, a series of recommendations for SDI services in developing countries, and a sample questionnaire (in Malaysian with an English translation). (ESR)