The present study explores the outcomes of teaching empathy and critical thinking to solve environmental problems. This investigation was done throughout the duration of an environmental education course within a primary school located in central Chile. A community-based research methodology was used to understand the formation of empathy and critical thinking. The findings reveal a significant benefit in using empathy strategies to engage students regarding the thinking processes involved with solving environmental problems. Using these elements as teaching techniques for environmental education courses can be very helpful in reaching the aims of creating a sustainable citizenry.