The authors examined the occupational satisfaction of 107 counselor educator mothers and found that work-to-family enrichment, support from colleagues, and number of children under age 6 were significant predictors of occupational satisfaction. These results underscore the importance of policies and programs to increase occupational satisfaction…

It is time for action by leaders across higher education to strengthen quality improvement (QI) in college health, in pursuit of better care, better health, and increased value -- goals closely linked to students' learning and success. The size and importance of the college student population; the connections between wellbeing, and therefore QI,…

Purpose: The purpose of this study was to determine the influence of rural superintendent's talk on the perceived outcomes of principal communication competence and organizational communication satisfaction. More specifically, this study explored whether the source credibility dimensions of goodwill, competency and trustworthiness had a greater…

The fit between the values of an individual and the work environment (person-organisation fit) is related to organisational citizenship behaviours and counterproductive work behaviours. Research has found that job satisfaction is a predictor of organisational citizenship behaviours and counterproductive work behaviours. Meanwhile,…

Purpose: The purpose of this paper is to examine the factors affecting employees' overall acceptance, satisfaction and future use of e-learning, specifically exploring the impact that age has on the intended future use of e-learning relative to the other potential predictors. Design/Methodology/Approach: The project developed an online survey and…

While a growing body of literature in cooperative education (co-op) has seen an increased focus on what makes for a quality work term for the student, few studies investigate the satisfaction of the co-op supervisor. This paper seeks to address how supervisors perceive the role of the co-op student in the workplace and understand how these values…

Purpose: The purpose of this study is to better understand factors related to turnover intention (TI) and job satisfaction (JS) in the information technology and engineering sectors. Specifically, this study investigates the role of workplace learning opportunities (WLO) afforded by the environment and individual's subjective career success (SCS).…

Opportunities to improve skills and opportunities to teach or train others may be associated with job satisfaction, work engagement and organizational commitment. The analysis reported in this paper used a subsample of 823 employees within two Japanese and three American worksites. We tested not only the direct relationships of each type of…

The number of women working and participating in intercollegiate athletics has steadily increased the past four decades. This has led for a need to develop women as leaders within collegiate athletics and one way of doing this is through mentoring. Mentoring provides guidance in regard to both the professional development and psychosocial support.…

The purpose of this phenomenological study was to explore the lived experiences and perceptions of 20 customer service agents regarding employee turnover. Building upon the Herzberg 2-factor theory, research was conducted to identify factors contributing to employee turnover. Data were collected through participant interviews and explored using…

From last two decades, the Higher Education institutions of the developing countries have also realized the importance of better quality services and leadership behavior. Previous studies investigated that better quality services and leadership behavior are fundamental tools for the enhancement of satisfaction level of the university lecturers.…

Purpose: The aim of this study is to develop a theoretical framework with which to investigate the inter-relationships between organizational learning culture, normative commitment and customer satisfaction through the use of empirical investigation across the service sector. Design/methodology/approach: A questionnaire-based survey was given to…

Paraeducators support students in schools throughout the United States by fulfilling duties such as providing instructional reinforcement, assisting with clerical tasks, supervising students, and supporting the mobility and/or hygiene of students with physical disabilities. However, although data show that approximately 91% of schools in the…

Purpose: This study aims to test the role that organizational sociopsychological variables may play in influencing job stress and work engagement in an organizational identity change scenario. Design/methodology/approach: On a sample of 118 employees of an Italian company in the personnel training services sector, multivariate statistical analysis…

Remote work significantly impacted higher education institutions (HEIs) and the world during the 2020 COVID-19 pandemic. As a result, it became the new normal for organizations and how they operate their workforces. The pandemic created the need to identify emerging practices in remote work that respond to changing circumstances and embrace…