The purpose of this quantitative correlational study was to examine the relationship between managers' emotional intelligence (EI), managers' transformational leadership style, and employee job satisfaction in customer service organizations in the Central Southwest. Participants were selected because of their experience in the field of customer…

Purpose: Previous literature has demonstrated the contribution of emotional intelligence to various socioemotional processes including well-being, job performance, and leadership effectiveness. Thus, the purpose of this study was to investigate the relationships among emotional intelligence, unpleasant emotions, emotional exhaustion, and job…

This correlational and causal-comparative study examined the relationship between emotional intelligence (EI) and teacher practice. The participants (n = 73), non-tenured elementary teachers, were asked to complete the Genos Emotional Intelligence Inventory-full version to determine their emotional intelligence in the workplace. Additionally,…

Veterans may seek a second job after retirement or separation from military service. Some choose to seek employment in the field of education and earn the appropriate credentials to do so. If so, they bring motivation, leadership skills, and emotional intelligence (EI) to the classroom. While EI might be a complement to education, it is essential…

The main purpose of this study was to determine if a positive relationship existed between Emotional Intelligence and Job Satisfaction for deans of business schools. A secondary purpose was to determine which Emotional Quotient (EQ) competencies were most important for satisfied deans and how these competencies assisted processes related to…

It is widely accepted that the success of higher education institutions is dependent on effective competent leaders and leadership. There is also growing evidence to support the proposition that emotional intelligence is strongly linked to effective leadership in the higher education setting. Additionally, the premise that emotional intelligence…

The purpose of this quantitative study was to assess the relationship between emotional intelligence and organizational commitment among early childhood educators. Organizational commitment and its established precursor, job satisfaction, have gained relevance because turnover within early childhood education has fluctuated between 25% and 40% for…

Investigation of leadership styles and emotional intelligence (EI) factors have on job satisfaction could help address leadership issues within community college leadership teams. The purpose of this quantitative, nonexperimental study was to determine what effective leadership styles, in conjunction with level of EI, have in relation to job…

This study examined the relationships among employees' emotional intelligence, their manager's emotional intelligence, employees' job satisfaction, and performance for 187 food service employees from nine different locations of the same restaurant franchise. We predicted and found that employees' emotional intelligence was positively associated…

High levels of stress among supervisors can diminish afterschool program quality and negatively affect the learning and development of children and youth. One solution may be training in emotional intelligence. In other fields, high emotional intelligence among leaders was found to mitigate workplace stress and to increase job productivity, job…

This study examined the influence of teachers' emotional intelligence (EI) on academic achievement and outlined the model with the mediating effect of job satisfaction (JS) between the EI and academic achievement. Survey method was employed to collect the information from 728 secondary school teachers belong to Himachal Pradesh, a state of…

The study explored the lived experiences of online teaching by first time online lecturers in institutions of higher education in South Africa during COVID-19. The study adopted a qualitative approach. Findings show positive and negative experiences influenced by variables related to personality, technology, workload and physical teaching…

This study examines the association between secondary school administrators' emotional intelligence (EI) and teacher job satisfaction. Two separate questions guided the study. First, does the emotional intelligence of secondary school administrators relate to teacher job satisfaction and secondly, is there a relationship between EI of…

The topic of emotion regulation and its relationship with teacher effectiveness is beginning to garner attention by researchers. This study examined the relationship between emotion-regulation ability (ERA), as assessed by the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), and both job satisfaction and burnout among secondary-school…

There is a significant concern about teacher shortages. Teaching requires a lot of dedication. Without dedicated teachers, students' success might only be inspirational ideas. However, district and building-level leadership can help educators build resilience through Emotional Intelligence (EI). EI is defined by Goleman (2014) as "how well we…