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ERIC Number: EJ606884
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-1066-2243
EISSN: N/A
The Role of Human Web Assistants in E-Commerce: An Analysis and a Usability Study.
Aberg, Johan; Shahmehri, Nahid
Internet Research, v10 n2 p114-25 2000
Discusses electronic commerce and presents the concept of Web assistants, human assistants working in an electronic Web shop. Presents results of a usability study of a prototype adaptive Web assistant system that show users were enthusiastic about the concept of Web assistants and its implications. (Author/LRW)
Descriptors: Computer Attitudes, Man Machine Systems, User Satisfaction (Information), World Wide Web
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A