This inquiry explores the opinions of lecturers and students on the advantages and difficulties of switching from traditional face-to-face mode to online mode of delivery in Ugandan higher education institutions during and even after the COVID-19 pandemic. The study investigates participants' perspectives and experiences regarding the benefits and downsides of online learning. The study's results shed light on the advantages of online learning, such as its adaptability and accessibility, more learning chances, improved engagement and interaction, and promotion of self-directed learning abilities. The inquiry also reveals concerns with technology, pedagogical adaptation, motivation and engagement, evaluation and academic integrity, equity, and inclusiveness. Based on the findings, suggestions are made for improving online education in Uganda's higher education institutions, including investing in technological infrastructure, fostering pedagogical adaptation, encouraging student engagement and motivation, improving assessment procedures and academic integrity, promoting equity and inclusion, and continuously assessing and improving the online learning environment. These suggestions can help higher education institutions in Uganda maximize the advantages of online learning while minimizing its drawbacks, resulting in a more inclusive, interesting, and productive learning environment for students in online settings.