Twelve preconference papers and background articles that identify issues in consumer protection in postsecondary education are presented. The papers and articles include "Recruitment Practices of Postsecondary Schools" (Frank N. Albanese); "The Role of a State Agency in Consumer Protection" (Philip F. Ashler); "The Three R's of Postsecondary Consumer Protection--Consumer Rights, Responsibilities, and Redress" (Brad Baker); "Suggested Advertising Guidelines for Educational Institutions" (William A. Goddard); "Consumer Protection in Postsecondary Occupational Education--One View of the Problem and a Suggested Strategy for Solution" (Kenneth B. Hoyt); "Accreditation and Consumer Protection" (Robert Kirkwood); "Traditional Higher Education--Is Consumer Protection a Legitimate Concern" (N. Edd Miller); "Consumer Advocacy and Student Consumer Protection in Postsecondary Education" (Helen E. Nelson); "Vocational Schools--Deceptive and Unfair Advertising Practices" (Steven D. Newburg-Rinn); "Who's in the Center of the Education Marketplace?" (Sandra L. Willett); "The Accreditation Debate" (George E. Arnstein); and "University Student Consumer Action" (Richard L. D. Morse). A directory lists, alphabetically by state, agencies involved in postsecondary consumer protection. (PHR)