A community rehabilitation program (CRP) that focuses on employment services for people who are deaf or hard of hearing can best provide a full range of customized services by working collaboratively with other local agencies. Pooling resources, whether financial or staffing, is an efficient way for collaborative agencies to assist both employers and employees in eliminating or reducing barriers to successful employment. A holistic perspective of the consumer who is deaf/hard of hearing allows for the best chance of achieving financial and personal self-sufficiency. Basically, this group of people need the same array of services as their hearing counterparts. The primary issue is accessibility. Specialized services essential to successful long-term placement of persons who are deaf/hard of hearing should include the following: (1) Vocational evaluation; (2) Job coaching; and (3) Long-term follow-up. This does not suggest that placement, career planning, counseling, and job-seeking skills training are less important; it's just that vocational evaluation, job coaching, and long-term follow-up are services not commonly found in CRPs but are critical to the success of this population.