Crises are inevitable in today's corporate world. This paper outlines a crisis leadership exercise to help business students understand the complexities of external corporate communications. This exercise is suited to class sizes of approximately 30 students, but variations can be used for larger classes. Students are placed into groups and use a…

In recent years a new culture of online interactivity and pedagogic management through learning management systems has been gradually acquiring force, in addition to the traditional culture of face-to-face interactions as well as use of other media. Although much research work has been done in recent years on the significance of parent involvement…

This exploratory study analyzed the specific crisis communication methods of academic libraries. A survey was sent to library staff at Association of Research Libraries member colleges and universities to describe if, who, when, and how they communicated bad news to their stakeholders for major, minor, and emerging crises. The findings show that…

This study examined the communication styles of rectors and vice-rectors of German public universities during the COVID-19 pandemic to explore the influence of gender on leadership communication. We collected data from social media and university websites; and analysed the language used to identify transformational, transactional, and servant…

Although campus crises have been an ever-present aspect of college life, they have been increasing in number and intensity. While disasters prompted many colleges to prepare crisis plans, the COVID-19 pandemic presented unique challenges. Effective and timely crisis leadership can affect the crisis outcome. By understanding the leadership styles…

The current study aimed at investigating the educational crisis management and its relation to using distance learning approach in secondary stage schools in Al-Balqaa governorate during COVID-19 outbreak from the perspectives of teachers. A random study sample consisted of 10 male and female teachers from 30 different secondary stage schools was…

The issues faced by children with ADHD and their parents in COVID-19 distance learning, and the parents' perceptions of teachers' role are examined in this qualitative phenomenological study. Teacher-parent collaboration is essential to implementing behavior-management programs at home and in school consistently. The instant transition to distance…

A crisis can be defined as an event that significantly interferes with an individual's ability to meet needs, disrupts typical problem-solving skills, and incites a state of disorganization for the individual (James & Gilliland, 2013). During a crisis, students will have many questions. To ensure the information they receive is accurate and…

This paper examines the ways that Australian school leaders made sense of and responded to situations of crisis and uncertainty that resulted from the COVID-19 global pandemic. The paper draws on a qualitative study of the subjective experiences of eight school leaders and uses a sensemaking theoretical approach applied to crisis leadership to…

This paper aims to examine how science teachers adapted their practices to the context of the COVID-19 pandemic and what they learned during the period of confinement. The participants are fifteen science teachers who currently collaborate on a STEM research project. To collect the data, we used two techniques (individual interviews and teachers'…

Crisis leadership regained importance when the World Health Organization's Director General declared COVID-19 a global pandemic in March 2020 (World Health Organization, 2020). Though some research was emerging, a gap remained regarding an examination of crisis leadership from the perspective of those on the frontline of the pandemic--the…

By the time Superstorm Sandy struck New Jersey in late October 2012, Kathy Corbalis, executive director of communications and college relations at Atlantic Cape Community College, and her team were battle-tested. In the 15 months before the hurricane, the college experienced two bomb threats via Twitter, a lockdown due to gunfire, an on-campus…

The COVID-19 pandemic has confronted school leaders across the four devolved nations of the United Kingdom (UK) with a period of exceptional crisis. This responsive, small-scale, but UK-wide study focuses on headteacher perspectives on leadership and management in the initial stages of this pandemic, contributing to our understanding of this…

While educators' uses of social media for purposes such as professional learning and networking are now well-established, our understanding of how educational institutions use social media--including to engage key stakeholders during periods of crisis--is limited. In this study, we used a public data mining research approach to examine how K-12…

Illustrates how Johnson & Johnson's crisis communication management adhered to many of the recommended guidelines for managing contingency planning, for mobilizing a crisis communication effort, and for post-crisis communication. Reveals the advantageous use of flexible, proactive, and corollary communication strategies. (MS)