This curriculum guide consists of materials for use in teaching a competency-based course to prepare students for employment in secretarial and clerical occupations. The instructional program prepares students to record and transcribe communications, provide administrative support, and abstract, classify, and file information. The first part of the guide contains introductory information, including a description of the development of the guide, an equipment list, a list of criteria for evaluating the mailability of typewritten or processed documents, a sample word processing concepts course outline, and a task list for steno/clerical occupations. The 101 tasks addressed in the guide are organized around the following 10 job duties: receiving, interviewing, and informing people; performing telephone operations; preparing and distributing mail; performing accounting, banking, credit, and payroll functions; preparing documents, correspondence, and reports; maintaining files, records and logs; duplicating and assembling documents; performing word processing skills; maintaining inventory; and maintaining machines and office equipment. Included in the task sheets are a task statement, achievement indicators, evaluation criteria, equipment list, student learning activities, and teacher activities. Completing the guide are sample student achievement records and lists of associations and educational resources. (KC)