ERIC Number: EJ934025
Record Type: Journal
Publication Date: 2011-Mar
Pages: 10
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0021-9010
EISSN: N/A
A Contingency Model of Conflict and Team Effectiveness
Shaw, Jason D.; Zhu, Jing; Duffy, Michelle K.; Scott, Kristin L.; Shih, Hsi-An; Susanto, Ely
Journal of Applied Psychology, v96 n2 p391-400 Mar 2011
The authors develop and test theoretical extensions of the relationships of task conflict, relationship conflict, and 2 dimensions of team effectiveness (performance and team-member satisfaction) among 2 samples of work teams in Taiwan and Indonesia. Findings show that relationship conflict moderates the task conflict-team performance relationship. Specifically, the relationship is curvilinear in the shape of an inverted U when relationship conflict is low, but the relationship is linear and negative when relationship conflict is high. The results for team-member satisfaction are more equivocal, but the findings provide some evidence that relationship conflict exacerbates the negative relationship between task conflict and team-member satisfaction. (Contains 4 tables and 4 figures.)
Descriptors: Evidence, Conflict, Foreign Countries, Participant Satisfaction, Group Dynamics, Social Psychology, Schematic Studies, Models, Contingency Management, Teamwork, Critical Incidents Method, Interprofessional Relationship, Psychometrics, Job Performance, Measures (Individuals)
American Psychological Association. Journals Department, 750 First Street NE, Washington, DC 20002-4242. Tel: 800-374-2721; Tel: 202-336-5510; Fax: 202-336-5502; e-mail: order@apa.org; Web site: http://www.apa.org/publications
Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Taiwan
Grant or Contract Numbers: N/A