Training supervisor at Citibank accepts role as manager and considers aim to increase corporate earnings through cost-effective training. Based on an address delivered at the First Annual Training in Business and Industry Conference in New York, New York. (DS)

The "plain English" movement began in 1975 when Citibank of New York introduced the first simplified promissory note. This led to much legislative activity and reform in the area of writing for consumers. The new challenge will be to simplify "computerese." (Author/CH)

In examining documentation difficulties through user surveys, Citibank found that their many different accounts each had unique forms, and accounts were booked in different locations and currencies. New forms emerged with new types of accounts. Refinement efforts reduced the number of forms from 64 to 4. (Author/CH)

An automated candidate-job matching system called "Jobmatch" has been implemented at Citibank, in New York City, involving job analysis, performance appraisal techniques, clerical employment, and internal mobility. A job task scale is used by supervisor and employee to determine job and candidate matching through a series of computer…

Discussion of information needs in a business environment focuses on how to build a shared information network. Highlights include the evolution of corporate intelligence systems; results of a survey that examined the information networking needs of large corporations; and a case study of the development of an information network at Citibank N.A.…

In July 1968, the First National City Bank in New York (Citibank) received a government contract to train the disadvantaged by providing orientation, counseling, job related education, supervisor training, child care, transportation, and some medical and dental care. The Job Opportunities in the Business Sector Program (JOBS) stipulated pay of $70…

This paper concerns the increasing number of employee counseling programs and the critical issues underlying their credibility. The history and current services of an employee counseling program at Citibank are briefly reviewed. The critical issues for credibility include: (1) a program appropriate to the structure and needs of the organization;…

This report provides comparative data on various features of 36 student loan programs available to undergraduate and/or graduate students in New York. Presented in a table format, the report provides information on loan type, lender, maximum limit, minimum limit, interest rate/payment, fees, repayment guidelines, eligibility, disbursement, and…

Using data from a variety of sources, including public records and the Web site of the Center for Responsive Politics, this study examined the political spending of the five largest holders of federally subsidized student loans: Sallie Mae, the Student Loan Corporation of Citibank, First Union National Bank, Wells Fargo Education Financial…

This newsletter features innovations in resource management and information technology to support New York State government. The newsletter contains the following six sections: (1) "Electronic Commerce: Government Services in the New Millennium" -- examining the need for government involvement in electronic commerce policy and…

These proceedings of a conference on corporate programs that support urban educational reform include 11 papers that focus on the importance of education and academic achievement to the business community, and the need for a national political agenda to promote urban school reform. The following presentations describe existing enrichment programs…

Hearings are presented on the proliferation of interstate guarantee arrangements in the area of student loans, and the effect of such arrangements on student access to loan capital. Topics include: the desirability of establishing territorial monopolies for student loan guarantee agencies, the views of the Higher Education Assistance Foundation…

Detailing the false starts, uncertainty, and internal questioning that occur as companies organize and manage language simplification projects, the 12 case studies contained in the two sections of this book reveal how some business organizations have benefited by simplifying consumer documents. Descriptions of each case contain information on the…

This book is intended to provide U.S. university recruiters with information on higher education and student recruitment opportunities in Thailand. Section A describes recruitment strategies that are professionally and culturally appropriate to Thailand; contact information concerning related institutions is also included. A subsection called…