The Instructor and Course Evaluation System (ICES) is a computer-based system for obtaining student ratings of instructors and courses. To use ICES, an instructor will choose 23 evaluative items from an item catalog. These items are then printed on a standard form. Students respond to these items using a five position scale. On the back of the form, students are given an opportunity to voice their personal comments by responding to a series of open-ended type questions. The completed ICES forms are then scored by computer and a statistical analysis is returned to the instructor. The information received from the students provides direction as to where to look for problem areas. When a weak area is found, a form is developed which evaluates the exact dimensions of the target. On the basis of this evaluation the instructor will be able to determine the seriousness or superficiality of the problem area and plan appropriate strategies. Once the strategies are implemented, it must be determined as to what degree the target have been eliminated. Feedback is provided by administering a specialized ICES form and then analyzing the results. Appendices include instructions on the use of ICES, as well as special forms. (RL)