Surveys of 150 full-time faculty and a stratified sample of 1,111 full- and part-time students at Lane Community College were conducted in order to obtain information on the skill levels of students, as perceived by faculty, and on educational needs and availability of information on student services, as perceived by students. A majority of both faculty and student respondents agreed that reading comprehension and listening skills were above average in importance, and that oral reading skill was of little importance. Seventy-seven percent of the faculty and 51% of the students felt that testing prior to registration for the purposes of placement and guidance would be helpful. However, discrepancies between faculty and student perceptions were found concerning areas in which students were having difficulty; the majority of the faculty identified skill deficiencies in the language arts areas of reading comprehension, English grammar, spelling, and essay writing, while few students perceived these deficiencies. The student survey also showed that from one-quarter to one-third of the students did not feel they received adequate student services information. Recommendations in the identified areas of need and the two survey instruments with tabulated responses are included in the report. (JDS)