A research project determined the impact of workplace language and literacy inclusive training (LLIT) on key aspects of the workplace in regard to the process of workplace change. Over 500 respondents in more than 30 different Australian workplaces representing 13 industries across 5 Australian states took part. The study developed and used five measuring instruments focusing on aspects of the workplace identified by interviewees as those in which training had the most impact: direct cost savings, access to and acceptability of further training, participation in teams and meetings, promotion and job flexibility, and the value of training. Findings were as follows: the majority of respondents felt their workplace had made perceptible cost savings they linked directly to LLIT in their workplace; workplaces with available statistics or estimates showed LLIT programs increased participants' access to and acceptability of further training; LLIT increased greatly worker participation in teams and meetings; LLIT had a positive and considerable impact on improving worker flexibility in the workplace and had a strong bearing on the ability and willingness of workers to apply for promotion or to respond to workplace encouragement to do so; and LLIT had an emphatic impact on such workplace issues as worker morale, confidence to communicate, and management/"shopfloor" relations. (YLB)