ERIC Number: EJ959486
Record Type: Journal
Publication Date: 2011-Oct
Pages: 6
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1990-3839
EISSN: N/A
Psychosocial Determinants of Conflict-Handling Behaviour of Workers in Oil Sector in Nigeria
Bankole, Akanji Rafiu
Educational Research and Reviews, v6 n13 p763-768 Oct 2011
The study examined the joint and relative influence of three psychosocial factors: Emotional intelligence, communication skill and interpersonal skill on conflict-handling behaviour of oil workers in Nigeria. Survey research design was adopted and a sample of 610 workers was randomly selected from oil companies across the country. Data were collected using emotional intelligence scale (r=0.78), communication skill scale (r=0.76), interpersonal skill scale (r=0.86) and conflict handling behaviour inventory (r=0.79). Three research questions were answered using multiple regression and correlation matrix. The three independent variables jointly predicted the conflict-handling behaviour of the respondents (R=0.464). Specifically, the predictors contributed 21.1% (adjusted R2=0.121) to the variance of the dependent measure. This contribution is shown to be significant (F (3,606) =55.448; P less than 0.05). Also, each of the independent variables significantly (p less than 0.05) predicted the dependent variable, with communication skill having the greatest relative contribution (B=0.179; t=8.529; p less than 0.05). Similarly, the result of the correlation matrix showed significant (p less than 0.01) positive relationships between the predictors and the criterion variable. These are emotional intelligence (r=0.314**), communication skill (r=0.387**) and interpersonal skill (r=0.146**). The three factors predicted conflict-handling behaviour of oil workers. Therefore, government and employers of labour in oil sector could consider these factors when designing intervention training programme(s) aimed at enhancing the conflict-handling behaviour of their workers to reduce industrial conflict in the sector. (Contains 3 tables.)
Descriptors: Emotional Intelligence, Fuels, Conflict, Measures (Individuals), Correlation, Foreign Countries, Communication Skills, Interpersonal Competence, Conflict Resolution, Multiple Regression Analysis, Predictor Variables, Performance Factors, Industrial Psychology, Employee Attitudes, Behavior Rating Scales, Prosocial Behavior, Affective Behavior
Academic Journals. e-mail: err@academic.journals.org; e-mail: service@academicjournals.org; Web site: http://academicjournals.org/ERR2
Publication Type: Journal Articles; Reports - Research
Education Level: Adult Basic Education; Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Nigeria
Grant or Contract Numbers: N/A