ERIC Number: EJ1064833
Record Type: Journal
Publication Date: 2011-Jan
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0010-0870
EISSN: N/A
Unheard Voices: Institutional Repository End-Users
Jean, Beth St.; Rieh, Soo Young; Yakel, Elizabeth; Markey, Karen
College & Research Libraries, v72 n1 p21-42 Jan 2011
This exploratory study investigates the perceptions and experiences of a group of institutional repository (IR) stakeholders seldom heard from: end-users. We interviewed twenty IR end-users recruited through five IRs to discover how they characterize the IR, how/why they use the IR, their credibility judgments in relation to the IR, and their willingness to return to and/or recommend the IR. Despite our small sample size, we were able to ascertain that IR end-users, although not yet loyal IR devotees, recognize their value and unique nature. Our findings also revealed several areas for improvement, such as lack of visibility and transparency.
Descriptors: Academic Libraries, User Satisfaction (Information), Users (Information), Stakeholders, Use Studies, Qualitative Research, Semi Structured Interviews, Credibility
Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: acrl@ala.org; Web site: http://crl.acrl.org
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A