We reconceptualize employee turnover to promote researchers' understanding and prediction of why employees quit or stay in employing institutions. A literature review identifies shortcomings with prevailing turnover dimensions. In response, we expand the conceptual domain of the turnover criterion to include multiple types of turnover (notably,…

For organizations, the value of employing highly committed individuals is well documented. Accordingly, scholars have endeavored to identify factors that may influence employees' organizational commitment. One factor that has received growing attention in this regard is individuals' perceptions of training offered by an organization. However,…

The authors describe an innovative technique for using Classification and Regression Tree (CART) with student characteristics, including geographical data for analyzing student enrollment patterns between students who enroll within a community college district (stayers) and those who enroll outside the district (movers) at neighboring community…

The economic, educational and social environments of the students served by a community college are important factors in college performance accountability, policy analysis, program evaluation, and strategic planning. For example, previous research shows that income per county is a significant predictor of transfer rates for community colleges.…

A homework answering service for students running into difficulty in the evenings is described. (CK)

Describes the Holistic Outplacement Model (HOM). Briefly discusses each of the three functional elements of the HOM: (1) Regaining Equilibrium; (2) Career Development; and (3) Job Hunting. Model emphasizes Regaining Equilibrium as the initial and most important step in the process. Includes 25 references. (CRR)

This document focuses on a stakeholder survey for a research unit. Although it covers just one part of the overall planning process that the Research & Planning (RP) Unit at the California Community Colleges Chancellor's Office, the researchers did survey other groups in the strategic planning effort. The stakeholder survey focused on four…

Community colleges must often analyze and report rates for outcomes, such as transfer to four-year colleges. A single, summary rate may be an invalid measure of its achievement in the transfer goal if the summary rate ignores the real difference in enrollment composition at different institutions. California's community colleges embody a very…

This document examines the events surrounding a controversial art exhibit that was held at Santa Fe Community College (SFCC), Gainesville, Florida, in 2002. The author asks the following questions: (1) What is the role of the arts on a community college campus? (2) What are a community college arts program's responsibilities to the Fine Arts and…

This document discusses the effort to find groupings for the enrollment change in California's community colleges. The new groupings can be utilized by community college strategic planners to improve programs and services based on exploring and analyzing various enrollment shifts. The information can also be used to make enrollment projections for…

This paper describes the environmental scan that the California Community Colleges Chancellor's Office initiated in preparation for its development of a strategic plan. In this scanning effort, environment is defined as "a search for information about the system's external setting." The trends are roughly grouped into five areas:…

This document is a report on how California community colleges can incorporate customer satisfaction models and theories from business to better serve students. Emphasis is given to two levels of customer satisfaction: macro- and micro-models. Macro-models look at how customer satisfaction relates to other elements or priorities of community…

This study used 1994 data from the California Community College System cohort of first-time freshmen to identify that part of University of California (UC) or California State University (CSU) transfer performance that is determined by factors outside the control of college administrators. The idea was to "level the playing field" when…

Voluntary employee turnover is a major factor affecting adventure education (AE) organizations (Garret, 2003). Voluntary turnover often is dysfunctional for both employees and organizations (Birmingham, 1989; Podsakoff, LePine, & LePine, 2007). Turnover can result in increased employee and organizational costs (e.g., McKinney, Bartlett, &…

This timely book examines issues pertaining to equal opportunity--affirmative action, challenges to it, and alternatives for improving opportunities for underrepresented groups--in higher education today. Its starting point is California's Proposition 209, which ended race-based affirmative action in public education and the workplace in 1996. The…