The impact of paraprofessionals in new careers programs on the consumer of human services agencies is critically appraised in this report. Data is presented on the abilities of paraprofessionals in the health fields (in programs such as Outreach and those in which paraprofessionals work as trained dental aides, nutrition counselors, and counselors in community mental health services), law offices, new careers projects in correction institutions, research and senior citizens programs. The effects of new careers programs are also highlighted in the areas of legislation, manpower programs, civil service, credentialling, colleges, career advancement, new service roles, new roles for workers' groups, cost-benefit analysis, and community participation. The need for more extensive and sophisticated methods for data collection and program evaluation is suggested in the report. (Author/SM)