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ERIC Number: EJ1044301
Record Type: Journal
Publication Date: 2013
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0271-9517
EISSN: N/A
Capturing the Student Perspective: A New Instrument for Measuring Advising Satisfaction
Teasley, Marilee L.; Buchanan, Erin M.
NACADA Journal, v33 n2 p4-15 Fall 2013
When students leave their advising appointments, how do they feel? Excited? Disappointed? If advisors and students do not share expectations and goals, the student may harbor negative feelings about the advising experience, which have the potential to lead to withdrawal and dissatisfaction. We surveyed students at a large midwestern university to see how students feel about their past and recent advising experiences. Overall, students reported satisfaction with their advising involvement, as average rating scores were high and positive. The measurement scale created to evaluate student satisfaction with advising was analyzed using exploratory and confirmatory factor analyses. This analysis showed two reliable scales: advising and outreach functions, which may be used in the future to evaluate advising programs.
National Academic Advising Association. NACADA Executive Office, Kansas State University, 2323 Anderson Avenue Suite 225, Manhattan, KS 66502-2912. Tel: 785-532-5717; Fax: 785-532-7732; e-mail: nacada@ksu.edu; Web site: http://www.nacada.ksu.edu
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A