Richmond Public Library (RPL) is a four-branch suburban library with the highest per capita circulation of any comparable library in Canada. While DVDs naturally fit into RPL's emphasis on popular material, circulating them using the standard model proved problematic: Long hold queues built up, DVDs idled on the hold shelves, and the circulation staff was kept very busy routing, labeling, reshelving, and dealing with snags. Thieves quickly found that they could help themselves to the self-pickup holds, and a $40,000 starter collection largely evaporated within a year. What remained of the collection was put behind the desk, and they suspended DVD purchases while they tried to figure out how they could give the public what they wanted without regressing into the morass of staff-mediated circulation. They found an Italian company--Gamma s.r.l.--that made ATM-style VHS tape dispensers and convinced a local library vendor (Libramation) to collaborate. The most important change required to create a library application of the system was adding a session initiation protocol (SIP) software interface so that the system would appear to be a generic self-check device to any ILS. The Mediabank dispensers have virtually eliminated theft, and they reliably handle the entire circulation cycle for 8,000 to 10,000 DVDs per month with much reduced staff involvement.