A study identified and categorized different types of internal communication systems and developed an applied model of internal communication in adaptive organizational systems. Twenty-one large organizations were selected for their varied missions and diverse approaches to managing internal communication. Individual face-to-face or telephone…

This report attempts to identify some communication problem areas in the Austin Independent School District, based on an open-ended interview questionnaire and a network analysis. Guidelines based on a review of the literature are included for communicators at all levels of the organizational structure. Backup summaries of that review are also…

Business communication teachers should include at least an overview of organizational communication in the basic communication course. In addition, a strong rationale exists for developing an advanced communication course providing emphasis on organizational communication. (CT)

Purpose: This study aims to examine a German multinational that uses English as the common corporate language (CCL) for internal communications with its international subsidiaries/agencies. It examines use of English within the workplace, and problems/opportunities it presents to those who use it. Design/methodology: The questionnaire was piloted…

As the United States entered the second decade of the 21st century, providing law enforcement services has been noted to be more complex than in any era in the nation's history. Piloting law enforcement agencies through the challenges ahead has been identified as requiring their senior leaders to possess the highest levels of leadership acumen. A…

Organizations have started using social media to support activities such as team collaboration and knowledge sharing, yet few researchers have systematically investigated the context and culture within which these implementations occur, nor the perceived impact according to organizational users. Additionally, researchers have not yet considered…

To improve communications within the school system, a set of guidelines explains the rationale and procedures for an effective internal information network. Such a network should provide (1) information that is forthright and correct, (2) a continuous flow of information, (3) feedback, and (4) the use of many media, using channels best suited to…

Evaluation of interdisciplinary, team science research initiatives is an evolving and challenging field. This descriptive, longitudinal, mixed methods case study examined how an embedded, formative evaluation approach contributed to team science in the interdisciplinary Research into Policy to Enhance Physical Activity (REPOPA) project, which…

In the spring of 1979, the Systems and Procedures Exchange Center (SPEC) conducted a survey to identify common practices, approaches, and problems related to communication in Association of Research Libraries (ARL) institutions. Survey responses were received from 75 of the 105 ARL libraries; the responses and statistical results are included in…

This paper outlines a research program that focuses on organizational communication as a means for both normative and descriptive models of organization. The author proposes a methodology for the measurement of organizational structure that appears relevant for both laboratory and field study research. In addition, the basis for concepts of…

Examines existing structures in faculty-management relationships and presents a college-wide model for shared governance. Considers the roles of consultants and steering and area committees. Concludes that shared governance must be based on a commitment to trusting and cooperative relations between administrators and faculty. (DMM)

Arguing that administrators can help establish a more constructive atmosphere in their school districts by offering sincere praise whenever possible, the author provides a list of do's and don'ts that will contribute to the perception that the praise offered is genuine. (JBM)

Purpose: The concept of employer branding has drawn the attention of both academicians and practitioners over a decade. However, inaction, the objective of the employer brand managers were hardly tapped. Therefore, this paper aims to explore the views of HR manager on employer branding activities and its implementation.…

Many communications offices are so busy working on external communications that they tend to neglect their internal audiences. But the reality is that in higher education, communicating effectively with students, faculty, and staff is critical to achieving an institution's overall communications goals. Having realized that reaching internal…

Based on a spring 1979 survey on communication in Association of Research Libraries (ARL) member institutions, this Systems and Procedures Exchange Center (SPEC) kit focuses on upward communication from staff to administration by looking at individual responsibilities of staff members and supervisors. Results indicate that the two most commonly…