Divided into inventory project procedures for the identification of missing books for future replacement and inventory guidelines for use by subject librarians to determine whether an item should be replaced, this report sets forth very specific procedures for conducting a comprehensive inventory of monographic holdings. They are based on…

Discusses the current emphasis on assessment of library effectiveness and describes several assessment techniques. It is argued that, by encouraging staff to develop an attitude of self-assessment based on their ability to add value to library services, the assessment phenomenon can be used to improve the overall quality of libraries. (11…

Discussion of the use of Total Quality Management (TQM) in higher education and academic libraries focuses on the identification, collection, and use of reliable data. Methods for measuring quality, including benchmarking, are described; performance measures are considered; and benchmarking techniques are examined. (11 references) (MES)

Presents a background on the Committee on Institutional Cooperation (CIC) partnership with the Online Computer Library Center (OCLC) and notes its achievements. Discusses the CIC Center for Library Initiatives; leveraging investments in libraries; maximizing use of information resources; improving delivery of information/library services; the…