In this National Science Foundation Advanced Technician Education program (NSF ATE) project, we aimed to explore factors that would strengthen the rural IT employee workforce and improve educational support related to broadband, telecommunications, and networks in rural settings. Using multiple methods to triangulate rural IT program curricula…

Purpose: In response to recent calls for research relating to employers' perceptions of the workplace readiness of new graduates in a variety of fields, the purpose of this paper is to report North Florida employers' perceptions of information technology (IT) program graduates' workplace readiness. These findings are relevant to stakeholders in…

Purpose: The purpose of this paper is to analyze 86 information technology (IT) internship postings to discern the extent to which the intended outcomes matched professional standards for four-year IT programs. Design/methodology/approach: The researchers text mined specified skills from 86 internship postings and compared them to the competencies…

Information technology (IT) and computing are growing fields, offering far more job opportunities than applicants. Yet, little data are available to indicate how course content, employer needs, and additional learning opportunities work together the prepare graduates to enter the IT workforce. To understand the extent to which learners were…

This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can…

Public libraries have evolved into a primary source of Internet access in many communities, generating wide-ranging impacts in the communities that public libraries serve. Based on the findings of the 2007 Public Libraries and the Internet study, this article examines the ways in which the Internet access delivered by public libraries affects…

U.S. public libraries provide free public internet services to the communities that they serve, but require robust, high-speed broadband internet connections to continue meeting public demands. The 2008-2009 "Public Library Funding & Technology Access Study" ("PLFTAS") illustrates challenges that public libraries encounter in achieving broadband…

Provides an overview of a session that planned to discuss selected information policy issues that affect the management of and access to Federal Websites, including agencies' development and use of Web-based services; needs for improvement; implementation issues; and issues that affect the delivery of Web-based services to the public. Panelists…

This article explores the geography of virtual questioning by using geographic information systems to study activity within the Florida Electronic Library "Ask a Librarian" collaborative chat service. Researchers mapped participating libraries throughout the state of Florida that served as virtual "entry portals" for users as…

This report presents the results of a June 1997 onsite evaluation of a U.S. Department of Education HEA II-B grant awarded to the Portland Area Library System (PORTALS) during the period October 1, 1995 to September 30, 1997. The grant offered an opportunity to increase collaboration among PORTALS members via the activities of network deployment,…

Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…

The Assessing Quality on Digital Reference team conducted two site visits at Florida Libraries in August 2001. The objectives of these visits were to: document how digital reference services are currently being planned for, delivered, and evaluated in libraries; understand how "quality" in digital reference is defined in these…

Reports results from the Association of Research Libraries (ARL) E-Metrics study to investigate issues associated with the usage statistics provided by database vendors. Considers standardization of key usage statistics and reporting format and validation of reported statistics; and offers recommendations for libraries and calls for continuous…

Discusses the ARL (Association of Research Libraries) E-Metrics project that is investigating problems related to collecting and using data for electronic materials and services. Describes a survey of libraries that focused on data collection activities and showed a lack of preparation as well as a lack of consistent statistics from database…

This preliminary study suggests that the same level of timeliness and accuracy can be obtained for answers to reference questions using resources in freely available World Wide Web sites as with traditional print-based resources. Discusses implications for library collection development, new models of consortia, training needs, and costing and…