This paper details a study of knowledge-building activities in the domain of computer software. Thirty-six adults--evenly split among beginning, intermediate, and advanced knowledge levels--were videotaped while they attempted to learn a common spreadsheet package. Subjects were asked to think aloud while learning. Each knowledge building activity…

Researchers of computer ability have been largely influenced by the Galtonian perspective of intelligence assessment: a predominantly linear, construct-driven model based on identifying statistically determined factors. The use of this methodology, though, has far more to do with utility than theoretical rigor. Notably absent from this kind of…

Researchers of gender differences in computer-related behaviors have reported a confusing picture. When asked which sex is more positive toward computers, more apt at using computers, and more likely to use a computer, one would be best advised to answer "it depends." It depends on what attitudes you are measuring, what skills you are…