This paper describes Virginia Polytechnic and State University's efforts to effectively adopt emerging technologies on a general basis. The various systems that come into play in this context are discussed, including the macro-system (the university itself) and sub-systems (departments and programs). Introduction of a compensating sub-system,…

Describes "housecalls," a program at Virginia Tech that provides personal technical assistance to faculty, and shows how the program promotes innovation in instructional technology within a hierarchy of faculty technical and instructional support needs. Addresses innovation theory and demonstrates the presence of eight conditions that…