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ERIC Number: EJ603818
Record Type: Journal
Publication Date: 1999
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0276-3915
EISSN: N/A
User Satisfaction: How We Measured It.
Bahde, Wanda Johnston
Community & Junior College Libraries, v9 n1 p57-66 1999
Broome Community College demonstrates how user satisfaction surveys contribute quality and accountability assessment data to their learning resources program review process and ultimately, to educational effectiveness. Appended in this article are the Library/Learning Resource Center Faculty and Staff Survey and the Student Use Survey. (VWC)
Descriptors: Community Colleges, Educational Resources, Library Research, Library Surveys, Program Effectiveness, Program Evaluation, Student Reaction, Teacher Response, Two Year Colleges, Use Studies, User Satisfaction (Information)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A