This manual describes the activities of an educational program that is specifically designed for middle-school students with the purpose of providing steps whereby teachers can introduce the process of conflict resolution and the skills necessary for mediation to students within a classroom setting. It also encourages students, teachers, and administrators to further explore mediation or conflict management programs with the goal of introducing such a program into their schools. The program manual is broken out into three sections: Responding to Conflict; Communication Skills for Mediation; and The Mediation Process. Each section includes step-by-step instructions for implementing the program, and all necessary student worksheets and handouts are included in a separate package for easy duplication. Training takes approximately 5 to 7 hours to complete and is conducted in sessions ranging from 15 to 45 minutes. Also included is a color wall poster that reminds students of the mediation process and ground rules. (GLR)