ERIC Number: ED351498
Record Type: RIE
Publication Date: 1992-Oct
Reference Count: N/A
Starlite Workplace Literacy Program. Final Closeout Performance Report.
Reyes, Lolita C.
The Star Team Acquiring Rewards in Literacy and Insights Through Education (STARLITE) program was implemented to improve the job proficiency of employees at the Pacific Star Hotel, Guam. Its goal was to provide employees with both workplace literacy skills and employability skills. An audit was completed in each department of the hotel. Modules were developed for business communications, food and beverage division, and basics with WordPerfect and Lotus 1-2-3. Course outlines were developed for the English as a Second Language (ESL), General Educational Development (GED), and job skills components. Advertising brochures were written in Tagalog, English, and Chuukese. Program participants were accepted on an open-entry/open-exit policy. Diagnostic tools and other assessment inventories were used to determine needed services. ESL participants' lessons were individualized and based on each participant's self-determined needs; GED participants took screening tests and worked on weak areas. The component dealing with differences between Guam and home cultures was integrated with the ESL component. A survival handbook was developed for instructor and tutor use to increase participants' awareness of Guam's culture. Program participants and the program were evaluated through these forms: attendance and enrollment, survey placement, weekly and monthly progress reports, job profiles, performance surveys, interviews, and classroom observation reports. (YLB)
Descriptors: Acculturation, Adult Basic Education, Adult Literacy, Computer Literacy, Computer Science Education, Employment Potential, English (Second Language), High School Equivalency Programs, Hospitality Occupations, Hotels, Job Skills, Labor Force Development, Literacy Education, On the Job Training, Program Development, Program Implementation, Staff Development, Tourism, Vocational Education, Workplace Literacy
Publication Type: Reports - Descriptive
Education Level: N/A
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Guam Community College, Agana.
Identifiers: General Educational Development Tests; Guam