This New York State study evaluated problems encountered by children with handicapping conditions and their parents (N=1,486) in obtaining a free, appropriate public education. The majority (64 percent) of parents were satisfied with their child's educational program. Only 19 percent were dissatisfied. Parents of children with physical disabilities were the most satisfied (75 percent) while parents whose children had learning disabilities were the least satisfied (57 percent). Satisfaction rates also differed significantly based on the child's age and the rural/non-rural location with parents of younger children and residents of non-rural areas being more satisfied. The three most common concerns raised by parents were: (1) lack of personal attention/education (19 percent); (2) not enough time spent with non-handicapped children (18 percent); and (3) inadequate teacher training (18 percent). The following facts are rated in the report: New York ranks highest among the states for the percentage of handicapped children segregated from other children; one-quarter of parents reported that recommended related services were not provided; 85 percent of parents attended their child's individualized education program meeting; and most disputes were resolved through informal means. Appended are the survey instrument, a list of participating agencies, and a response to the report. A glossary and 37 references are also included. (DB)