This volume is the second of two in a report on a state-of-the-art assessment which was conducted to determine the roles of school, academic, special, and community libraries in creating and/or providing viewtext information services; the information resources now available or expected to be available in the future to a sample of libraries in the United States; and the unique contribution that viewtext can make to providing information to homes or businesses. The nine case studies presented in this volume were carried out in different types of libraries: two public high school media centers representing urban and suburban communities; two academic libraries, one in a small private college and one in a large public university; two large-city public libraries; one regional public library; one community media center serving rural school districts; and one library in an international corporation. Each report summarizes information gathered during site visits under 11 broad headings: (1) library management; (2) history of the library's involvement with viewtext; (3) viewtext applications observed during the site visit; (4) organization and management of viewtext services; (5) patron access to viewtext; (6) cost implications; (7) program results; (8) outreach activities; (9) future goals and objectives; (10) lessons learned; and (11) references. A brief summary of findings in each area introduces the reports on individual libraries; a list of questions used to guide data collection during site visits is appended. (BBM)