ERIC Number: ED212044
Record Type: RIE
Publication Date: 1978-Apr
Reference Count: 0
Inter-personal Skills in Further Education. A Collection of Papers for In Service Development.
Turner, Colin M.
Nine papers aim to help staff members in England's colleges of further (or adult) education to improve their interpersonal skills. The first paper outlines basic social interaction skills. The second paper covers current methods of analyzing group interaction, including observation of role behavior and of interaction flow and frequency. The third paper lists group functions within organizations, such as maintenance of membership, decision-making, and task performance. Methods and objectives of team building are examined in the fourth paper. The fifth paper recommends transactional analysis (TA) as the best way to understand social and personal interaction and discusses TA's basic concepts, including ego states, interpersonal transactions, scripts, and games. Nonverbal communication is the subject of the sixth paper while the seventh looks at various types of counseling interviews. The eighth paper summarizes other approaches to interpersonal skill development, such as management training and sensitivity training. The concluding paper suggests ways to continue learning interpersonal skills. Lists of organizations' addresses and of books for further reading are attached. (Author/RW)
Publication Type: Guides - Non-Classroom; Opinion Papers
Education Level: N/A
Authoring Institution: Further Education Staff Coll., Blagdon (England).
Identifiers: England; Transactional Analysis
Note: Appendix B of Paper No. 4 may reproduce poorly due to small print in original document.