Text, illustrations, and exercises are utilized in this set of three learning modules designed to instruct medical secretaries and clerks in various job-related skills. The first module, "Completion of a New Patient Registration Form" by Betty R. Kisbey, details the information which should be included in a new patient registration form; discusses the informational and legal importance of this data; and examines means of collecting this data, such as interviewing the patient or having him/her fill out the form. The second module, "Basic Letter Styles Used in the Medical Office" by Katherine Lorson, identifies the component parts of the business letter and describes the block and modified block letter styles. The third module, "Preparing a Patient Information Brochure" by Rose M. Hall, discusses the information that should be included in an informational brochure designed for the patients of a physician in general practice. Each of the illustrated modules provides sequential reinforcement exercises and concludes with a post-test and an accompanying answer key. The time required to complete the modules ranges from 30 minutes to an hour. (JP)