As caseloads and reports of child abuse and neglect increase, social service agencies have developed new and varied approaches to effectively serve troubled families. Increasingly, the volunteer and the paid paraprofessional are being used to maintain needed services and to stretch limited dollars. The New Jersey Division of Youth and Family Services (DYFS) utilized 33 participants of Federal Older Worker Employment Programs as paraprofessional aides to caseworkers. These DYFS foster grandparents provided in-home services to families suspected of abusing or neglecting their children. During the 15-month demonstration period 97 families were served. Pre- and post-test interviews and assessments of the older workers measured the effect of the foster grandparent's presence on the families. Findings revealed that significant changes in the abuse and neglect situations took place as well as measured changes in the older workers' morale and job satisfaction. (Author)