ERIC Number: ED192578
Record Type: RIE
Publication Date: 1980
Reference Count: 0
Report of Survey on Business Use of Foreign Language.
Laverty, Grace E.
In 1978 a study was initiated to determine the use and importance of foreign language proficiency in Pennsylvania businesses. Two hundred eighty-four respondents represented the commercial, health, and municipal domains. Positive responses (indicating employment of personnel skilled in languages other than English) were received from 41% of businesses, 60% of health care facilities, and 79% of municipalities, thus from 43% of total respondents. The survey revealed the following trends: (1) 85% of positive responders have employees with foreign language proficiency; (2) fewer than 25% of employers include an item on language proficiency on employment applications, and fewer than 20% would consider such proficiency for promotion; (3) the most important language in all categories was Spanish, with Italian, German, and French appearing less than half as frequently (this discrepancy was less pronounced with business respondents); (4) change in client attitude brought about by foreign-language-skilled personnel seemed most important in the health field (52%); and (5) 62% of the businesses felt that expansion might increase their needs for language proficient employees. The responding organizations are listed in an appendix. Results are reported in tabular and graphic form. (JB)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Pennsylvania State Dept. of Education, Harrisburg.
Note: Research prepared through the Bureau of Research and Evaluation.