While California has evolved the elements of a strong and responsive mental health service delivery system based on a statutory partnership among the executive office, local jurisdictions, and citizens, many groups of persons in need of mental health services remain underserved. Such is the plight of the racial/ethnic minority people, whose environmental circumstances place them at high risk and whose differences are not compatible with the traditional class and culture bound system of mental health care. To solicit public testimony on the mental health needs of ethnic and racial minority groups, public hearings were conducted during 1978 in Fresno, San Francisco, El Centro, and Chico. Recommendations emerging from the hearings to enhance the quality of service include recruitment of bilingual/bicultural minority staff, in-service training on cultural differences of clientele, community education, inter-county cooperation, linking mental health services with other available social services, and enforcement of mandates and legislation. The report presents issues and concerns identified, the hearing notices, protocol, summaries of verbal and written testimony, correspondence, and other documentation, including tabular data on California's minority populations. (NEC)