Presented is the report by the Working Group on the education of managers in health services in the World Health Organization, European Region. The report is organized into the following sections: health care management and managers; key issues in health service management (public policy-making and health care management, the managerial role of physicians, and the need for improved nursing management); management education in the European region; development of management education programs for health services; health management education and health services research; promotion of national management education programs and role of international collaboration; and recommendations at the national and international levels. Included in the appendices is a working paper titled "Health Management Education and Training," by J.E. Blanpain. (JH)